Customer Voucher

The driver/courier may be charged a $5.00 late cancellation fee if he/she “untimely” canceled the delivery or pick up engagement and Xpede cannot find another driver/courier to perform the pick up/delivery order, unless the cancellation was imperative and beyond the driver/courier’s control, such as the act of god. Xpede will review the reason(s) for the cancellation on a case-by-case basis. The late cancellation fee will be forwarded as a credit to the consumer (requestor) that placed the delivery or pick up order as a courtesy for any inconveniences that he/she incurred from the cancellation. If the driver/courier has any questions about such late cancellation fee, please contact us at with the subject line: “Late Cancellation Fee.”